Introduction
.Welcome to the Lvrgd Privacy Policy (“Privacy Policy”)
About Lvrgd
Lvrgd Platform is operated by Istifadah for Communications and Information Technology, a limited liability company incorporated and registered in the Kingdom of Saudi Arabia with commercial license CR 1010793543, and headquartered in Riyadh, Saudi Arabia (“Lvrgd,” “we,” “us,” or “our”).
Our Commitment to Privacy
We respect your privacy and are committed to protecting your personal data. This Privacy Policy is prepared in accordance with the Personal Data Protection Law (PDPL 2023) of the Kingdom of Saudi Arabia. It explains how we handle your personal information when you visit our website or use our application, and describes your privacy rights and protections under the law.
Your Agreement
By using our services, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our website and application.
Important Information and Who We Are
Purpose of this Policy
Lvrgd is the data controller of your personal data under PDPL. This policy explains how we collect and process your personal information when you:
Use our website or application
Sign up for our services or newsletter
Purchase a product or service
Participate in a competition, survey, or promotion
Note:
Our services are not directed at children, and we do not knowingly collect data from them.
This Privacy Policy works alongside other notices or policies we may provide on specific occasions and does not override them.
Contact Details
If you have questions or would like to exercise your rights, please contact our Data Privacy Manager:
Email: connect@lvrgd.com
Postal Address: 3299 Anas Bin Malik, Riyadh, Kingdom of Saudi ArabiaPurchase a product or service
If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority. However, we encourage you to contact us first so we can address your concerns.
Changes to this Policy
We review this Privacy Policy regularly. Updates will be posted here with a new “last updated” date.
Third-Party Links
Our website and application may include links to third-party websites, plug-ins, and applications. We are not responsible for the privacy practices of these third parties and encourage you to read their privacy policies.
Data We Collect
We may collect, use, and store the following categories of personal data:
Categories of Personal Data
Identity Data: name, username, date of birth, gender, marital status, title
Contact Data: addresses, email, phone number
Financial Data: bank details, payment card details
Transaction Data: payment history, purchases, services used
Technical Data: IP address, login data, browser type, operating system, device information
Profile Data: username, password, purchase history, preferences, survey responses
Usage Data: how you use our website, application, products, and services
Marketing Data: communication and marketing preferences
Note:
We may also collect aggregated or statistical data (e.g., overall usage trends) that cannot identify you personally
We do not collect sensitive categories of personal data (e.g., religion, political beliefs, health data, biometric data, or criminal records).
How We Collect Data
We collect data through various methods:Categories of Personal Data
Direct interactions: Signing up, purchasing services, subscribing, requesting marketing, or contacting us.
Automated technologies: Utilizing cookies, server logs, and analytics tools (see Cookie Notice).
Third parties: Engaging with analytics providers (e.g., Google), advertising networks, payment providers, or public sources.
Note:
You can also find more information about cookies and how they work, what cookies have been set on your computer or mobile device and how to manage and delete them at http://www.allaboutcookies.org and http://www.youronlinechoices.com.
How We Use Your Data
We process your personal data only when lawful under PDPL. Legal grounds include:
Contract performance: to provide services you request.
Legitimate interests: running our business, fraud prevention, improving services.
Legal obligations: complying with laws and regulations.
Consent: for marketing, analytics, recommendations – which you can withdraw at any time.
We use your data to:
Register and manage your account.
Process payments and transactions.
Communicate with you about services and updates.
Provide customer support and security.
Send marketing (if opted-in).
Improve our products and user experience.
Note:
You may opt out of marketing communications at any time by contacting us.
Sharing Your Data
We may share your data with:Contract performance: to provide services you request.
Internal parties: Companies within the LVRGD group.
External service providers: IT, payment, delivery, and professional advisors.
Regulators or legal authorities: Where required by law.
Business partners or buyers: In the event of a merger, acquisition, or restructuring.
Note:
All third parties must comply with PDPL and process data only under our instructions.
International Transfers
When we transfer your data outside Saudi Arabia, we ensure it is protected with appropriate safeguards in line with PDPL requirements.
Data Security
Protecting Your Personal Data: We apply strict technical and organizational measures to safeguard your personal data. However, please note that no online transmission is 100% secure. By using our services, you acknowledge that data transfer over the internet carries inherent risks.
Note:
If a data breach occurs, we will notify you and regulators as required by law.
Data Retention
Retention Period: We retain your personal data only as long as necessary to fulfill the purposes for which it was collected and to meet legal or regulatory requirements.
Anonymization: Where possible, data will be anonymized for research and statistical purposes. Once no longer needed, we securely delete or anonymize your personal data.
Your Legal Rights
Under PDPL, you have the right to:Contract performance: to provide services you request.
Access your data
Correct inaccurate data
Request erasure of data
Restrict processing
Object to processing (including marketing)
Request transfer of your data
Withdraw consent at any time
To exercise these rights, email connect@lvrgd.com.
Note:
You We may request verification of your identity.
International Users
If you access our services outside Saudi Arabia, your data may be stored or processed in Saudi Arabia or other countries with different data protection standards. By using our services, you consent to such transfers
Note:
Important: Your data may be subject to different protection standards.
11 . General Provisions
Invalid Provisions: If any provision of this Privacy Policy is found invalid under Saudi law, it will not affect the validity of the remaining provisions.
Note:
Contact Us: For questions, comments, or suggestions, reach out at: connect@lvrgd.com